Amazon Reboots AI Agent for Workers, Taking on ChatGPT, Copilot

Amazon Web Services on Thursday announced Quick Suite, a chatbot and set of AI agents that can analyze sales data, produce reports or summarize web content. Customers who were using Q Business, AI software Amazon released 18 months ago, will be encouraged to migrate to the new offering, said Julia White, the cloud unit’s marketing chief. Quick Suite, which costs $20 per user per month, can integrate with Slack and other tools from close Amazon partner Salesforce Inc., and ingest data from internal databases, social media feeds, as well as Microsoft Corp.’s file storage or Adobe Inc.’s tools for creative professionals and marketers.