eMazzanti Technologies Launches eBot: AI-Powered IT Support Assistant Built on Microsoft Copilot Studio

eMazzanti Technologies, a leading Managed Services Provider (MSP), is pleased to announce the launch of eBot, an intelligent AI-powered assistant designed to revolutionize IT support by delivering instant assistance to common technology queries. Built on Microsoft Copilot Studio and seamlessly integrated into Microsoft Teams, eBot provides 24/7 expert-level guidance while reducing support ticket volumes and enhancing user productivity.